MOSL publishes its first Sustainability Plan

Today, on World Water Day, we are excited to announce that MOSL has launched its first Sustainability Plan.

The plan sets out our 12 commitments and key areas of work for 2023/24 to enable us to ‘make a positive impact, inspire positive action, and empower positive change’.

With climate change no longer just a threat, but a reality, it is more important than ever that we all do more to consider how our actions impact the world around us.

As market operator, we have a duty of care, working alongside our members, to protect our water resources.  Our Sustainability Plan shares our commitments and the actions we will take working in an industry we love, respecting our finite resources. However, we approach sustainability holistically. Our commitments sit within four building blocks– Our People, Our Business, Our Community and Our Industry. These ensure we develop a plan that covers all areas of how we operate –how we support colleagues, how we act as a responsible employer, how we work with our community and how we provide insight into the market and wider water industry.

As a small not-for-profit organisation, we know that we can’t do everything, and we can’t do it all at once. But we can do our bit. By working closely and transparently with partners we can help join the drops and make a bigger impact. We will evolve this plan as we deliver our commitments and build a longer-term vision for sustainability aligned to our next three-year strategy.

Lyvia Nabarro, Head of Market Engagement and Communications said:

“I feel incredibly proud to work for a company that is focused on its people, on doing the right thing and on making a difference not only in the market we operate, but for the wider environment and our society.

A key part of this is how we work with our members, stakeholders, and supply chain partners, as well as how we operate the non-household market. Our focus is as much on ‘how we do things’ as ‘what we do’. This includes how we support our colleagues, act as an ethical employer and support people’s development and wellbeing. To us, sustainability covers all areas of our business, not just our ‘green’ credentials.

This plan has been a labour of love for colleagues working across MOSL and is the culmination of years of work in looking at how we act, operate, and demonstrate ourselves as a responsible business. What’s more, it is supported across all levels of our organisation. As sponsor, I am delighted to champion this work, but we all take responsibility for ensuring we deliver the commitments and play our part to create a supportive and healthy working culture and reduce our impact on the environment.”

If you have any questions about the Sustainability Plan or would like to work with MOSL as we deliver the commitments set out, please contact

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